Category: Therapy

  • Sink Beneath Your Reactions

    Last week, I received an email. It was one I had expected for a while, and though I was in the middle of a stressful day I paused to read it. The contents challenged me, and I noticed my heart felt like a painful metal disk. Within moments of reading the email I found myself typing a response, editing it, typing more. The defensive part of me thought I was being very grounded and rational. A deeper, quieter voice kept reminding me that I did not have to respond to this email right now, and suggested it’d be best to wait before sending it. Yet I sent.

    That quiet voice was a sign I wasn’t being fully grounded and rational, as was the later realization that part of me wanted to reread the exchange repeatedly while another part felt uncomfortable about it all. My ego idea of who I was did not easily accept that I could respond impulsively, and as someone who often overthinks everything it was hard to recognize that I was avoiding sitting with the response engendered in me by the email. After a few days, I finally reread the exchange with a cooler head and decided I needed to acknowledge my defensive response and apologize for it.

    I felt attacked, and I reacted. Responding in the heat of the emotion, however, I did not pause to reflect. What in me feels a need to defend? Is there something in these words that are true but hard to look at? Is there a story about myself that felt attacked? Is there some old vulnerability that got hooked? Am I upset about something else happening in my life? Is this a sign the person is communicating in bad faith?

    These are all good questions and not ones that will be answered in the microseconds between feeling the emotion and acting on it. Reacting in the heat of the emotion tends to make things messier. Though it feels relieving, it does not always bring the resolutions we truly want. The emotion itself is valid, it is pointing toward something that needs to be known and named, but to get there we need some pausing and self-observation.

    Image of a sunset over water; in silhouette is a land mass and a person looking downward, as well as the person's reflection in water.
    Image of a sunset over water; in silhouette is a land mass and a person looking downward, as well as the person’s reflection in water. Photo by Seth Willingham.

    I’ve been particularly reactive lately, so after that big one I’ve been practicing the pause. Here’s one way a pause could play out:

    • Recognize the emotional upset
    • Notice the first stories of what my upset is about
    • Check in with my body, what is physically happening
    • Take a deep breath, and invite my awareness to deepen into the body
    • Take another deep breath, and invite my awareness to deepen
    • Quietly watch the thoughts and feelings
    • If that takes a while, find a trusted friend or confederate who will let you vent
    • Wait until the stories shift to ones that feel calmer and more grounded

    This practice is not so easily done in face-to-face conversations, or situations that need a quick response. In that situation, when you recognize you are upset, you might:

    • Stop saying or doing whatever it is you’re saying or doing
    • Take a breath
    • Say, “I am feeling [defensive/angry/upset/reactive]. I need a moment.”
    • If the people around you continue to behave in ways that escalate your feelings, excuse yourself.
    • If not, continue with the process by checking in with your body

     

  • Meditation – The Two Worlds

    We live in, at least, two worlds—the inner experience and the outer world. Each of us has our preference, often understood as a personality that is more introverted (inner-focused) or extroverted (outer-focused).

    I’ve seen several memes and articles about the care and feeding of the introvert and the extrovert, and we benefit from knowing our tendencies, but I find it unfortunate that we seem to view them as fixed and unchangeable personality types and not preferences we can develop.

    The inner and outer worlds are separate yet in relationship with each other. We need not defend against one to protect the other.

    This meditation helps you to find your best balanced style of attending to and interacting with your inner and outer worlds. With practice, this may help you feel more at ease with your natural social style, better able to manage stressors in the environment, and strengthen your ability to maintain your self.

    This meditation guides you through making contact with your inner experience, being present to the surrounding environment, and then being with the flow of information between the two worlds.

    Link to audio file of the Two Worlds meditation.

  • Dealing with Disappointment

    Disappointment is an emotional experience that seems particularly keen and yet not so often discussed. To be called a disappointment by someone we love, respect, or wish to please is gutting. To be disappointed ourselves seems so painful or undesirable that we work hard to measure expectations, create distance. “I’m trying not to get my hopes up so I won’t be disappointed if it doesn’t work out.”

    A related word is “disillusionment,” a painful state of losing one’s cherished imagination of how the world is. In the long-term, losing one’s illusions is adaptive, helping us to see more clearly and accept the world as it is. When we get stuck in the state called “disillusionment,” however, we enter a different kind of illusion—a state of hopelessness that shuts down the capacity to see what is possible, and the impetus to act.

    A woman with a veil, leaning against a tree, looking forlorn. A peacock at her feet looks back up at her. Untitled (Disappointed) by Jogesh Chandra Seal.
    A woman with a veil, leaning against a tree, looking forlorn. A peacock at her feet looks back up at her. Untitled (Disappointed) by Jogesh Chandra Seal.

    Another relevant d-word is “desire.” There is something I want, an experience I desire deeply. That experience might be that the person I like feels the same way about me. That experience might be the satisfaction I imagine I’ll feel when the person against whom I’ve harbored a grudge finally admits that I was right all along. On a grander level, that experience might be a certain political outcome, a certain kind of society. Perhaps I’ve always wanted to have a surprise party thrown for me and attached a meaning to it.

    Disappointment and disillusionment arise when the desire is thwarted—shown to be based on faulty premises, shown to be impossible, or otherwise defeated. These experiences also arise when desire is achieved and fails to be what we hoped it would be. Maybe someone ruins the surprise for me, or the party goes off successfully but one of the attendees is rude and stomps all over the fun.

    Implicit in disappointment and disillusionment is expectation. There is a hoped-for experience that fails to occur. Often this involves people. We expect people to behave a certain way and find ourselves bitterly disappointed when they don’t. That bitterness may express itself outward in anger, by attacking others, accusing them of poor behavior. It may express itself inward as depression, attacking ourselves as being unworthy of what we want.

    Befriending disappointment helps with resilience. When disappointment is an awful experience to be avoided at all costs, we shrink away from risks and vulnerability and stick to what’s known, even if we are unhappy. For many, we’d rather feel the disappointment we know than risk further disappointment. We’d rather nurture and cherish some beliefs that may turn out to be illusions, fearing that their loss will mean the complete absence of hope. Such closing off keeps us safe but stuck.

    Experiencing and listening to disappointment teaches us more about ourselves and the world as it is. Disappointment does not mean the desire was wrong. It is information. It shows us the beliefs and actions that didn’t work for manifesting the desire. It shows us that we live in an imperfect, constantly moving world. It can help temper our expectations and, if we allow it, teach us gratitude for the things we belief we should take for granted.

  • Everything Wants to Be Included

    Often we want to believe change will be direct and unproblematic—all I need to do is get the will and want aligned and then it’ll just happen. But when we find change harder to sustain than expected, or years later suddenly relapse in old upsetting patterns, we may struggle to know what to do. Shame is almost inevitable. “I thought things were different! I thought we were past this.”

    An image of a Labyrinth carved in relief.
    An image of a Labyrinth carved in relief.

    The image of the Labyrinth is widespread and often employed in reflecting upon the personal and spiritual journey. Though the Labyrinth itself is a direct path—if you keep walking in the same direction, you will eventually reach the center—it is subjectively quite meandering and indirect. We might seem to approach the goal, only to veer suddenly and find ourselves further than ever from it.

    Each turn of the Labyrinth offers us the opportunity to see a new facet of the problem or the longing. What seems true is that we cannot escape those things that trouble us. We cannot eradicate what we despise; indeed, despising something only seems to intensify its power over us. Neither can we transcend our problems by minimizing the damage it does to us.

    At the center of the Labyrinth might be a hoped-for experience, a sense of self and life that feels so potent and scary that parts of us pull us away as we get close. Often we feel we would rather just get rid of those fearful and hostile parts, yet we seem unable to do so. No amount of will eradicates them or suppresses them for long. No tyranny of mind or society has ever been able to extinguish the soul. Whatever we suppress will erupt, and the more vigorously suppressed it is, the more destructive will be its eruption.

    Better to befriend these distractions, these upheavals. Everything seeks to be seen, named, and included. What is this part trying to offer me today? What fear or danger am I not acknowledging? What unmet need still lingers? What weakness in me needs strength training? What does resentment tell me about the burdens I carry that are not mine?

    What if my belief about myself and the world is not an accurate map? What do those beliefs exclude? What if those beliefs are obscuring important information that could help me to understand the world better as it is, in a way that would help me be more effective and connected? What if these disruptions, as problematic as they are, arose to help me to see those flaws in my beliefs? What if this was all necessary so that I may truly know the center when I find it?

    We turn a corner, individually and collectively, to look at old problems from a different angle. The dangers are real but so too is hope. Refusing the new angle by clinging to old beliefs will not serve.

  • Calm and Depth

    The following meditation arose during a book group I and a colleague led discussing Brené Brown’s The Gifts of Imperfection. In her chapter on cultivating calm and stillness, she defined calm as “creating perspective and mindfulness while managing emotional reactivity.” We thought it would be helpful to include an experiential exercise, and so I developed the following meditation.

    An image of a hill, reflected very clearly in the water below. At the edge of the water are gathered some vehicles. Photo by Ivars Krutainis
    An image of a hill, reflected very clearly in the water below. At the edge of the water are gathered some vehicles. Photo by Ivars Krutainis

    As with many things, I think we often misunderstand concepts like calm, peace, stillness, and serenity as the absence of trouble. Instead, I think of all these things as emerging when we cultivate presence amidst our troubles.

    Practicing calm and finding spaciousness is empowering and allows us to see possibilities where we might have only seen our worst fears. This practice helps us to be more pragmatic.

    Some important caveats:

    • This is harder for some of us than others, and the difficulty is particularly contingent on whether we have any sense of safety or stability in life. Find it, wherever that might be, and build upon it.
    • At no point does this practice require dismissing the importance and reality of your troubles.

    Calm is a surprisingly loaded word, as it is one often said to others as an order. “Calm down!” This is rarely helpful, often expressed in a way that’s dismissive. It is exceptionally unhelpful when what one really means is “I feel uncomfortable when you do or say that and I want you to stop.”

    When we feel distressed, angry, or panicking, we instinctively want to pull others into our crisis and sometimes react very poorly to people who are able to keep themselves out of it and show calm. Yet we need that so much. It is a model and inspiration that helps us to disconnect from the panic and re-examine the conditions on the ground.

    Emotions are contagious, and as a highly anxious person can stimulate anxiety around them, so too can a calm person help bring more calm to a situation, as Brown notes in the same chapter. When you feel a need to tell others to calm down, I invite you to practice calming yourself first.

    Link to Calm and Depth for download. Please share with attribution.

  • Grounding and Expansion

    For your ease and wellness, I have recorded a guided meditation practice that I do often with clients. This meditation has been useful for people struggling with PTSD triggers, anxiety, chronic pain, and other overwhelming physical and emotional experiences.

    The meditation is not about eradicating uncomfortable experiences, rather finding our inner capacity for spaciousness and presence with discomfort, distress, and pain. When we have spaciousness and presence, much becomes possible that is not when overwhelmed.

    I recommend you use the meditation in a space where you feel safe and will not be disturbed for about ten minutes. I recommend that you practice with the full meditation the first few times when you are relatively calm—not in an urgent crisis. As you get more comfortable with this, you can very easily simplify it and draw upon it during your day.

    This is freely offered. I ask only that you share it with attribution to me, and not use it for your own profit.

    Download link to Grounding and Expansion

  • Book Referral: Health at Every Size, Linda Bacon, PhD

    Health at Every Size: The Surprising Truth About Your Weight

    I was a fat kid for most of my childhood. When I look at old pictures now, I see that the range of my weight fluctuated throughout childhood, but when I was in it I just thought of myself as fat. I ate lots of food with high sugar and fat content and little nutrition. Coordination was a challenge, and often when I played sports I felt humiliated by how terrible I was at them. Until my dad and my Boy Scout Troop got me into hiking, I avoided most physical activities.

    I remember in particular a music teacher in my elementary school, who for some reason always seemed to go out of her way to point out that I was fat. One time she was teaching us a particular line dance, and dancing was one of the few activities I’ve always enjoyed. She came up to me while I was practicing and said, with this syrupy sweet patronizing concern, “This is hard, isn’t it?” I wasn’t winded at all, I didn’t feel tired. I had no idea why she was saying this to me except to point out I was fat. I was probably about nine years old. Kids aren’t stupid.

    These days, I am not as fat as I was. Others don’t believe I was ever that kid; part of me may never believe I’m not still that kid. I’ve been through lots of phases: wearing too-tight clothes as “motivation” to lose weight, shaming myself for what I ate, feeling guilty for eating “bad” things anyway, calorie restriction, and more. I’ve been recently reflecting on the great irony that some of the most thin, muscular people I know still fixate on their food choices and the specter of becoming fat; while some of the people who most fervently indulge in all their desires struggle with discomfort and dissatisfaction in their bodies. Doesn’t anyone just get to enjoy food and love their bodies?

    Upon the urging of several peers and clients, I recently picked up Dr. Bacon’s Health at Every Size (HAES)The introduction alone inspired feelings of deep discomfort and tearfulness. Her approach suggested that the impossible was possible: we could learn to love and trust our bodies to regulate themselves while enjoying food and movement. We could become more deeply acquainted with the body’s instinctive weight-management system and worry less about external measures of what and when we’re supposed to eat. That sounds so wonderful, I thought. And then the fear: But will I be thin?

    HAES takes its name from a larger movement of fat acceptance and body positivity, people who are challenging the shame and bad science around body weight and size. This movement questions the idea that being fat is intrinsically an awful, undesirable experience. They point toward the consequences of bariatric surgery and oppression against fat people as greater health risks. Dr. Bacon points to the increase in life expectancy that occurred during the same period as an increase in average body weight in the United States.

    Dr. Bacon spends several chapters addressing commonly held beliefs about obesity, diet, and weight loss, and lays out for us the science that undermines and contradicts those beliefs. Instead, she lays out a convincing case that our efforts to manage weight are more harmful, such as: widely practiced dieting habits trigger the body’s instinctive mechanism of putting on more body fat to compensate for famine. One of the things I appreciated, too, was her exploration of all the different biological, social, economic, and genetic mechanisms that contribute to body size and body fat. If anything, this was my greatest challenge with the book: she spends so much time, necessarily, addressing and challenging all of our beliefs that I kept wanting to skip ahead to the part where she tells me what to do. Just tell me what to do!!!

    A cursory reading of her approach may leave some thinking she’s saying not to have any concern about exercise and what we eat, but that isn’t what she’s doing with HAES. If anything, this movement is leading us toward a way to honor food and movement while also giving up the “war on obesity.” She provides structured practices and suggestions to follow, all of which help you become more deeply acquainted with your body and its unique needs and signals.

    This is not about externally regulating ourselves by eating only these kinds of food, doing X amount of exercises per day, or only eating Y amount of calories. This is about learning your body’s signals for hunger and fullness, and more importantly, respecting them. This is about learning what kinds of movement you enjoy, things that are fun for you. Dr. Bacon argues, with scientific evidence, that taking pleasure in the foods we eat increases our body’s efficiency at absorbing and processing their nutrients. This is not simply about eating foods that taste good; it’s about slowing down and being fully present while eating, truly savoring the food.

    When we tune into our bodies, Dr. Bacon suggests, we arrive at our “setpoints,” the body size and weight best for our own health. This means some of us may find ourselves in thinner bodies because we’ve eaten past our setpoints for years, while others may find themselves in fatter bodies because they’ve been under their setpoints. Our bodies have all these wonderful instinctive mechanisms to help us move toward wellness, but the overculture teaches us not to trust them. Instead marketing programs sells us ways to “hack” them, ignore them, overcome and subvert them. We devalue our emotions and then wonder why we’re empty inside. We don’t take naps when we’re sleepy, we drink more coffee and then can’t sleep at night. We deny ourselves when our bodies crave food and then we indulge past the point of fullness.

    The approach promoted by HAES resonated deeply with me and my therapeutic approach to lasting change. Shame, in my opinion, is a terrible strategy for creating healthy long-term change. Shame at its worst keeps us stuck in unworkable patterns. As someone who has emotional eating patterns, feeling shame about my eating only leaves me feeling defeated and like “What’s the point? I might as well keep eating even though I feel gross.” Shame says, “I am worthless, so what I do doesn’t matter.” Even when Shame leads us to change a specific habit, often we end up in another unhealthy pattern, like people who exercise to the point of severely harming their bodies. Healthy pride says, “I am worthy, so I will do the things that help me to feel good, energized, attractive, and healthy.” HAES to me speaks to an inside-out relationship to my body: what matters is that I am happy in and with my body, not about how much fat my body has.

    HAES has shown me that there’s conditioning that I still need to question and unpack, and yet it also connects with the practices that have helped me to feel good in my life. Years ago I decided it was unhealthy to wear clothes that made me feel unattractive, so I started buying pants that I liked and fit me comfortably. I also started doing the exercises that I enjoyed and changed my food habits away from chips and soda and toward carrot sticks and salads. I went out dancing and had fun. In the end, with all those healthy behaviors, does it matter what number was on the scale? If your answer is “Yes,” then the next question to wrestle with is “Why?”

    More Reading

    After the Biggest Loser, Their Bodies Fought to Regain Weight” – by Gina Kolata, about the scientific studies that followed former participants in The Biggest Loser, whose bodies demonstrated severe decrease in metabolism.

    On ‘tough love’ and your fat friend’s health.” – by Your Fat Friend. An excellent article about living as a fat person subjected to constant unhelpful, oppressive shame and scrutiny.

  • Where to Start?

    We are a world in need of healing, living lives in need of healing. Our communities and families need healing. I need healing.

    Sometimes when clients come in for therapy, they feel overwhelmed when laying out all their problems. There seem to be so many, so varied, so extensive that it is unclear where to start, what to do. They have psychological houses in need of new plumbing, a new roof, extermination of the bedbugs, a fire extinguisher for the stove that keeps igniting, and they have to live in these houses while doing this work.

    A small dog wrapped in a blanket.
    This guy wants to hide out a while. Photo by Matthew Wiebe

    Perhaps you are in good health, but you are looking out to your communities in need and finding a similar dilemma. The temptation is simply to abandon the house. The temptation is to run around screaming making inept efforts at all the problems. It is horrible to think about living in this place; we sense it could be so much more but the work of repair seems so big and so costly.

    Where to start? If you were sitting with me, I’d ask you to take a deep breath, filling your belly, and then let it out. Breathing doesn’t solve anything. Breathing helps us to slow down to figure out what needs doing. We must live in our houses to work on them. Many of us wish that we could simply avoid our houses and then come back to find them all better.

    The good news is; in some ways you can start anywhere. All of these things are problems, but working on any of them will immeasurably improve your house and make the other projects easier. What feels most pressing when you slow down? What problem is most urgent? What can we do to slow down the damage? If the stove is spontaneously igniting, then disconnecting the gas or electricity seems like a good first step. Things aren’t better, but they’re not getting worse.

    Now you’re thinking about all the other things to do, but remember to breathe again. What is your body telling you? What do your feelings tell you? What does your mind tell you? What’s the next step? If you become paralyzed trying to figure it out with your mind, acknowledge those thoughts and drop deeper.

    The challenge of deep, long-term healing is balancing the urgent and the important. What helps is diving inside and reconnecting to what I want to manifest. What kind of house do I want to create? What is the next step that will make my house more like my vision? Emergencies arise and want our attention. Sometimes it is necessary to address the emergency–the curtains are on fire. Other times the emergency is a distraction–the neighbor doesn’t like the color paint we’re using on the walls. No one can tell you which is which, they can only offer feedback and help you figure it out.

    Holding the big picture, the vision, helps but focusing on all the ways our house is not that vision paralyzes. It is a difficult skill, holding the vision while keeping our focus small and practical. We take the steps in front of us. We make the phone call to the exterminator. We wash all the bedding with hot water. We do a bit each day and the house improves. Emergencies arise, we deal with them, we get back to work.

    Where to start? If you can’t decide, just pick something and spend some time with it.

  • Mistrust, Hope, and Meaningful Connection, Part 3

    In the past few weeks, I’ve written about the experience of mistrust and the work of identifying trustworthiness. Today I will talk about repairing broken trust and accessing the virtue of Hope. This is a topic much bigger than a simple blog post, however.

    Repairing Trust 

    As human beings, we will inevitably disappoint, fail, and hurt each other. We will have lapses in attention or ethics. We may cause harm without knowing we’ve done it until someone brings it to our attention. Rather than committing to the impossible goal of being or finding a perfect partner, we can explore the more workable and profound practice of repairing damaged trust in relationship.

    Put simply, the process of restoring trust involves: addressing the upset or harm; re-validating trustworthiness; and then making amends or releasing the upset.

    Address the upset or harm. Oops. Someone messed up, and now you feel hurt, angry, overwhelmed, abandoned, betrayed. Simply ignoring this doesn’t go very well. It may simmer in the background and erupt at the worst times. We may end up looking like the asshole because we’re expressing appropriate anger in an inappropriate context. Then we’re dealing with the other person’s justified anger with our own buried resentments.

    You don’t have to address every single problem at the moment you have it. Indeed, it is okay and sometimes really helpful to take some time away to reflect and then bring up the issue to discuss later, when you’re all in a state to have a constructive conversation. What helps with all this is learning to be with your feelings, validate them, and then discuss them in non-blaming ways. For first offenses, I work on bringing up the issue while giving the other person the benefit of the doubt. “You did this, and this was my experience.” Not blaming the person for “causing” the feeling or accusing them of doing it on purpose, simply giving information so they know how they affected me.

    A brown bear and her two cubs walk a rocky ridgeline. In the background is an expanse of forest and snow.
    photo by Adam Willoughby-Knox

    Re-validate trustworthiness. Now we observe how the person handles the confrontation. If they can take some measure of responsibility and apologize or make amends, that validates their trustworthiness. If they can explain where they’re coming from in a nondefensive way, that validates their trustworthiness.

    If they ignore your confrontation; attack you for bringing it up; apologize but repeat the behavior; or offer a confusing rationalization that doesn’t take any responsibility, that erodes their trustworthiness. These aren’t necessarily deal-breakers but they’re not good indicators for a strong partnership long term unless you can address and improve them.

    If they minimize your hurt, insult you, call you crazy, flagrantly repeat the behavior and taunt you while doing so, or reject your experience outright, those are RED FLAGS.

    Release the upset. Based on how trustworthy the person has proven themselves, we need to check in with ourselves. Is there lingering resentment or hurt. You might ask this part of you: is this all related to the current situation? Is any of this from the past? If it’s related to the current situation, what needs to happen for this part of me to feel okay with re-committing to the relationship?

    Is there mistrust? Ask this part of you what your next step needs to be. Perhaps the resolution is that you’re not okay with re-committing to the relationship, instead you need to distance yourself, change the terms of the relationship, or end it safely.

    Either way, resentment is not a desirable long-term feeling. It is an indicator of unresolved issues.

    Finding Hope

    I have been using “relationship” in the most generous interpretation, because issues of trust and mistrust come up in all of our relationships.

    Once we no longer depend on external caregivers to meet our needs, the most important relationship becomes the one with ourselves. We behave inconsistently, we doubt ourselves, we make promises we don’t keep, we engage in behaviors we know are harmful to other parts of ourselves.

    Becoming trustworthy stewards of ourselves is a journey, and it supports everything. The work is to cultivate more qualities of trustworthiness in how we relate to our parts. How can I be more consistent in response to my needs? How can I be respectful of my feelings? What promises can I honor?

    I believe this is the virtue of Hope: I trust myself to work through the upsets of living while creating the life I deeply desire. If it is your desire to cultivate this, I wish you strength.

  • Mistrust, Hope, and Meaningful Connection, Part 2

    Last week, I wrote about how we experience mistrust, its value, and the barriers it creates to meaningful connection. This week, I want to write about trust.

    An image of a woman crossing a wooden bridge. The bridge appears narrow, and ahead is a thick forest.
    photo by Michael Hull, via Unsplash

    Qualities of Trustworthiness

    As a Boy Scout, we frequently stated the Scout Law, a series of twelve qualities to which we aspired. The first point is to be Trustworthy.

    What makes someone trustworthy? Think about people you trust and why. Connect to the feeling of trust you have around them, but more importantly think about what it is about them that makes them trustworthy. What did they do or not do that helped you to feel trust?

    In brief, I think a trustworthy person behaves with consistency, genuineness, respect, and integrity.

    • Consistency – This person responds in a way that feels reliable. There might be some fluctuation in mood, and certainly the person will grow and change, but in general you feel confident that you know how they will respond to you. You don’t have to guess and worry about how they’ll act.
    • Genuineness – This person’s words, personality, and behavior all align. They may have multiple facets of Self that vary depending on the situation, but you sense a coherent core that is there in every situation. You know where you stand with them. When they smile, it reaches their eyes. When they are angry, they tell you what they’re angry about.
    • Respect – This person treats you with dignity and consideration. They do not put you down, coerce you to do things you don’t want to do, or take advantage of your vulnerabilities. When you set a boundary, they show willingness to abide by it. They listen to you. Even if they disagree, they do not minimize your thoughts and feelings.
    • Integrity – This person follows through on promises. They do not promise what they are unwilling to do. If they cannot keep promises, they acknowledge this and do what they can to rectify the situation. They don’t engage in confusing negotiating tactics or put the blame on you when they make mistakes. They take responsibility and apologize for problems. You feel that they behave the same whether in or out of your presence.

    These qualities are about character rather than personality. For example, a person who is cheerful and bubbly might be as trustworthy as a sardonic, dour person, or as untrustworthy.

    In the past I avoided sharp-tongued, confrontational people until I met some that were as direct with me about problems as they were about compliments. I found I could trust their praise since I knew they wouldn’t hide their concerns.

    In contrast, I used to love hanging out with gossipy, back-biting people until it occurred to me that we were talking about whomever wasn’t in the room at the time. This meant that I was behaving in an untrustworthy way, and I couldn’t trust my “friends” not to talk badly about me when I was out of the room. This has become a guiding principle for me: pay attention to how my acquaintances treat others, and think about how it would feel if I were treated in that way.

    Trustworthiness is not a fixed, innate quality. We develop these qualities through intentional choice and personal effort. If you picked one of the above qualities to develop and made a commitment to it, you could improve your trustworthiness. Others may not recognize your growth at first, but with continued effort they will begin to notice and treat you differently.

    Next week, I will write about repairing damaged trust in relationships.