A friend of mine recently made a Facebook post that went viral about checking in on your strong people, or your “rocks,” that resonated with a lot of people. I can’t speak for all “rocks” but I have some thoughts that might be useful for those unused to thinking of their strong people as needing support.

Your strong people need support.

They may not ask for it or show it. You may think they are inhuman or don’t have feelings. But they are human and they feel.

Often strong people have a deeply rooted instinct to put others’ needs ahead of their own, with a concurrent doubt that others will be available, able, or willing to support them. Strong people might have a long history of feeling failed, ignored, or humiliated by the people who cared for them, so they learned how to care for themselves.

It is a strange paradox that these very independent self-caring people are nevertheless often driven to be available and helpful to others, and struggle to say no. The unconscious belief might be something like, “Once everyone is okay, then I will take care of myself.” Which never happens.

For those who are not used to offering support to your strong people, I wanted to offer some suggestions:

• Be assertive but not pushy.

Reach out and ask how they are, then after a few moments of small talk, ask how they really are. If they say they are fine and don’t need anything, or push you away, let them know you are available and willing to be there for them.

Avoid digging or asking a ton of leading questions, unless you know your rock well enough to ask what you know is the right question. The more you seem to want information or emotional revealing, the more suspicious and withdrawn your rock might become.

• Be open to anything.

Sometimes when your strong person opens up, you won’t even realize it. “I didn’t have anything in my fridge today and had to miss lunch.” Okay? Not the end of the world?

But you may not understand the context—how important it is to them to eat regular meals, the sense of security they feel in opening the fridge and finding food. How this is an indicator that their routines of self-care have gotten lost, and how this symbolizes their sense of failure, overwhelm, inadequacy, and fears of slow decline. You don’t have to get all that right away. The takeaway is: keep in mind that the problem might feel a lot deeper than it seems at first.

On the other extreme, your rock might open up to you with some mind-blowing unexpected shit you couldn’t have predicted or even imagined they would be involved with.

And it is entirely possible that they would say either or both in the same tone. Like it’s not that big of a deal, maybe even kind of silly.

You might laugh. Laughing a bit is not a deal breaker. But once you get that this is important, try to compose yourself quickly and invite more information.

Do not, however, make fun of the problem, or imply that it’s not a big deal. In that case you might be confirming their secret fears that their problems are unimportant or no one they love can take care of them. You will lose the opportunity to support them and likely will not have another for a long time. 

• Stay focused.

Once your strong person starts opening up, don’t check your phone or shift your focus on other priorities. That might be experienced as a sign that you are uninterested, overwhelmed, or think their problems don’t matter. They may quickly clam back up and continue pretending things are okay without telling you how you affected them.

If you do need to shift your focus, be really up front about it. “Hey, I need to use the restroom but I want to keep listening to you, so I’ll be right back okay?” “I really need to sleep, but can I call you tomorrow to keep talking about this?”

• Be loving and supportive but don’t make a big deal about it.

It’s useful to try to keep your emotional level matching what they’re giving out. If your emotions get bigger than theirs, they will feel they have to take care of you. Examples include: apologizing excessively for some affront, expressing a lot of outrage on their behalf, or responding to vulnerability with huge expressions of feeling and care.

You may love to get big bear hugs when you’re crying, but your strong person might feel overwhelmed and smothered by it. Try starting smaller, like touching their hand or shoulder. Ask for permission to touch. Ask if they want a hug.

Let your strong person talk and try to listen with as little judgment and as much compassion as you can. Check in before giving advice to see if that’s what they want, and be okay if they say no. You might offer observations and opinions if they’re okay with it. 

“Wow, that would really piss me off,” is helpful empathy. “What the hell is wrong with that person!” might be too big and might feel to your strong person like you are centering your feelings and not interested in theirs. After a few rounds of this, you might be able to have a more free exchange of feelings, but be cautious the first time.

• Accept dark humor.

You and your rock can make liberal use of dark humor so long as it’s clear that you emotionally understand where your rock is coming from and aren’t judging or shaming them. Laughing with, and not at, is an important distinction.

If you’re not into dark humor, understand that you may hear some of it and you don’t have to laugh along but avoid criticizing it at the outset. Your strong person might be more sensitive to shame than you expect. Perhaps they hold themself to high standards and rarely give themself permission to be messy and ungracious.

Let them be messy for a while. Eventually you can bring in any needed accountability, and they will be more open to your opinion when they’ve processed. 

• Avoid talking about how much you admire their strength.

Strong people may feel like their strength is a burden, that those around expect them to be superhuman and it’s not okay to be weak and vulnerable. They might have been criticized in the past for being cold and “inhuman,” which is even more painful.

If they are showing you vulnerability, this is an opportunity to let them know it’s okay and you love them for being a whole person. Shifting the conversation back to how strong they are and how much you admire it may end up centering your feelings, minimizing their struggles, and communicating to them that their vulnerability is unacceptable.

• Be strategic about saying, “You’re being too hard on yourself.”

I can almost guarantee you they’re being too hard on themself, they know it, they’ve been told it before, and probably feel a sense of embarrassment about it. Instead try fostering some curiosity about what in their life makes them feel like they have to be so hard on themself. What are they afraid will happen if they weren’t strong all the time? That’s where they need support.

• Make suggestions about steps for more support.

Strong people might be so used to taking care of their needs that when you ask “What can I do for you?” they will struggle to come up with any kind of answer at all. Sometimes your caring, effort, and presence will be more than enough. Sometimes they don’t know how to assess their needs and name how others can support them.

You might ask some general questions about what they’re dealing with and make some suggestions. If you’re a person who is comfortable with receiving care and asking for what you want, this is an opportunity to use your experience to teach them. “Sometimes when I’m down it really makes me happy when people bring me a cooked meal. Could I do that for you?” Again, try not to personalize it if the person says no, defers, or doesn’t have an answer for you. It’s really not about how they feel about you, especially if you’ve made it to this point in the conversation.

• Apologize if needed.

If things don’t go well and you realize you hurt their feelings, all is not lost. Your taking responsibility and offering a genuine apology may be quite healing for your strong person.

Knowing when to check in with your strong folks is a tricky thing. Think about what’s been going on in their lives and how you would feel about it, then factor in that they might have the same feelings but be worse at acknowledging them, and act accordingly. Pay attention to if they seem more tired, forgetful, less gracious, more irritable, less on their game.

If there have been a lot of crises lately but things are starting to settle down, that is a great time. Often strong people learn to postpone their crisis response. When they know everyone’s going to be okay or the worst is over, then they might allow themselves to have their crisis response, but struggle to acknowledge it since everyone else has moved on.

Thank you for taking the time to care for your strong people. They are more vulnerable than they want you to know.